Terms & Conditions
This website www.flavoursavenue.com is operated by HERIGATE AGRO COMPANY. The policy is issued by ‘HERIGATE AGRO COMPANY.’ By placing an order on this site you are entering into a purchase/sale transaction with HERIGATE AGRO COMPANY.
The terms and conditions are enumerated as follows definitions :
“Agreement” means the acceptance of terms and conditions as detailed herein including all schedules, appendices, annexure, and privacy policies, and will include the references to this Agreement as amended, supplemented, varied, or replaced from time to time.
www.flavoursavenue.com or the “Site” means the online shopping portal owned and operated by HERIGATE AGRO COMPANY which provides a platform for shoppers to buy the products listed on the site.
“Vendor”/”Seller”/”Affiliate” shall mean the person or any legal entity who offers for sale or sells the products or services on www.flavoursavenue.com.
“Customer” / “Buyer” shall mean the person or any legal entity who accepts the offer for sale on site by placing an order for and or purchasing any products offered for sale on the site.
“User”/ “You” means and includes you and/or any person or an entity including Vendor/Seller/Affiliate using or accessing the services provided on this Site.
Eligibility: You represent and warrant that you are competent and eligible to enter into a legally binding agreement and have the requisite authority to bind the other party to this Agreement. You shall not use this Site if you are not competent to contract under the applicable laws, rules, and regulations.
Termination: Either User/ You or HERIGATE AGRO COMPANY. may terminate the agreement at any time, with or without cause. However, HERIGATE AGRO COMPANY reserves the right, in its sole discretion, to terminate your access to the products and services offered on the site or any portion thereof at any time, without notice.
Modification of Terms and Conditions: HERIGATE AGRO COMPANY may at any time modify the terms and conditions contained on the Site without any prior notification to you. You can access the latest version of the Terms and Conditions at any given time. In the event the modified Terms and Conditions are not acceptable to you, you should discontinue using the site. However, if you continue to use the site you agree to accept and abide by the modified Terms and Conditions.
Online Shopping Platform: You further agree and undertake that you are accessing the services available on this Site and transacting at your sole risk and are using your best and prudent judgment before entering into any transaction through this Site.
HERIGATE AGRO COMPANY accepts no liability for any errors or omissions, whether on behalf of itself or third parties. The address at which delivery of the products ordered by you are to be made should be correct and complete in all respects.
After the receipt of payment from the Buyer/ cash on delivery as the case may be, HERIGATE AGRO COMPANY shall arrange for the delivery of the product to the recipient at the shipping address provided by the Buyer. We do not offer international shipping currently and our delivery region is limited to India. Any and all orders placed by you on this Site are a firm commitment to purchase and you are obligated to complete the transaction and not contest it in any way.
Before placing an order you are advised to check the product description carefully. By placing an order for a product you agree to be bound by the conditions of sale included in the item’s description.
Product Pricing: Product prices listed on the website are current. While every care has been taken to label the products accurately, errors in data entry and updation may occur. HERIGATE AGRO COMPANY reserve the right to cancel the order in case a transaction has been made where the price indicated was not the correct price. In the rare event that this happens, we will give a full refund of all money received from the customer.
Prices are subject to change without advance notice.
All prices on this website are given in Indian Rupees. For international cards used on the site, the bank's applicable exchange rate and charges will apply. We have no jurisdiction over this and any disputes or queries on exchange rates and bank charges need to be directed to the bank or institution that issued your card or payment instrument.
All orders are acknowledged at current pricing. We will bill at the price in effect at the time of receipt of money and raising of an invoice. You will be billed the prices prevalent during the invoicing of the products. Our products are liable for GST in India.
Out of Stock situations: Our endeavor is to ensure that all products listed on the site are available in stock for dispatch to the buyer. However in case, this is not available for any reason, we will contact you within 2 business days and give you the option to exchange, delay or cancel the order based on your convenience.
Payment Options: The following modes of payment are available:
a) Domestic and international credit cards issued by banks and institutions that are part of the Visa, Master card & Rupay Card
b) Visa Debit cards
c) Net banking/Direct Debit payments from select banks in India. A full list is available at the time of Check Out and prior to making payments for purchases
As prescribed by the financial institutions issuing the credit or debit cards affiliated with Visa and MasterCard you will be required to submit your 16-digit credit card number, card expiry date, and 3-digit CVV number (usually on the reverse of the card) when you make your online transaction using your Credit or Debit card. You should also have enrolled your Credit Card with VBV (Verified by Visa) or MSC (MasterCard Secure Code) to complete the transaction. Your credit card or debit card statements will reflect “CCAvenues/www.flavoursavenue.com / HERIGATE AGRO COMPANY.”. In the case of third-party statements including bank and credit card statements, the merchant name may appear in an abbreviated format. To place an order you will need to complete the transaction on the website. This may or may not be assisted with a phone call from the customer service representative. By placing an order on the site or on phone, you are agreeing to the terms and conditions and payment policy published in the appropriate section of the website or affiliated websites where specifically referred to such affiliated websites.
After you have made your selection and added products to your shopping cart, you will need to proceed to the checkout section.
In this section, you will be asked for your address and other contact information as well as payment-related information . Once the payment transaction has been successfully completed, your order will be processed upon receipt of the funds from the bank or Credit Card Company. It is at this stage that the sale is said to be complete. Thereafter your products will be shipped based on product availability and the completion of logistics operations related to the same.
Security: Transactions on the website are protected by SSL (Secure Sockets Layer) and Secure Data Encryption using a 1024-bit process. Any information you enter when transacting with the web store is sent in a Secure Socket Layer (SSL) session and is encrypted to protect you against unintentional disclosure to third parties. This is an assurance that it follows the best security practices adopted by major online vendors where all payments are processed in real-time for your security and immediate peace of mind. Credit card and Debit card information is not stored by us and is not taken by us. This information is taken directly by the payment gateway provided which is authorized and is compliant with the regulations and requirements of various banks and institutions and payment franchisees that it is associated with.
Suspension due to non-compliance with the Agreement: Notwithstanding other legal remedies that may be available to HERIGATE AGRO COMPANY. HERIGATE AGRO COMPANY may in its sole discretion limit User activity by immediately removing User listing either temporarily or indefinitely or suspending or terminating User membership, and/or refuse to provide User with access to the Site.
- If the User is in breach of any of the terms and conditions of this Agreement;
- If the User has provided wrong, inaccurate, incomplete, or incorrect initiation;
- If your actions may cause any harm, damage, or loss to the other Users or FLAVOURSAVENUE
Indemnity: User agrees to defend, indemnify and hold harmless HERIGATE AGRO COMPANY, its employees, directors, officers, agents, and their successors and assigns and against any and all claims, liabilities, damages, losses, costs, and expenses, including attorney’s fees, caused by or arising out of claims based upon the User’s actions or inactions, including but not limited to any warranties, representations or undertakings or in relation to the non-fulfillment of any of its obligations under this Agreement or arising out of the User’s infringement of any applicable laws, regulations including but not limited to Intellectual Property Rights, payment of statutory dues and taxes, claim of libel, defamation, violation of rights of privacy or publicity, loss of service by other subscribers and infringement of intellectual property or other rights. This clause shall survive the expiry or termination of this Agreement.
Governing Law and Jurisdiction: This website is owned and controlled by HERIGATE AGRO COMPANY in Gobichettipalayam, India and the laws of India shall apply. This agreement is governed and construed in accordance with the Laws of India. You hereby irrevocably consent to the exclusive jurisdiction and venue of courts in Gobichettipalayam, Tamilnadu, India, in all disputes arising out of or relating to the use of the Site. Use of the Site is unauthorized in any jurisdiction that does not give effect to all provisions of these terms and conditions, including without limitation this paragraph.
You agree to indemnify and hold HERIGATE AGRO COMPANY, its subsidiaries, affiliates, directors, officers, and employees, harmless any claim, demand, or damage, including reasonable attorneys’ fees, asserted by any third party due to or arising out of your use of or conduct on the Site.
Intellectual Property Rights: FLAVOURS AVENUE and other names, graphics, logos, and icons identifying FLAVOURS AVENUE or its products or services are the proprietary marks of HERIGATE AGRO COMPANY. This IPRs may not be used in connection with any product or service that is not offered by HERIGATE AGRO COMPANY., in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits FLAVOURS AVENUE. All other trademarks not owned by HERIGATE AGRO COMPANY that appear on this site are the property of their respective owners.
Submissions: HERIGATE AGRO COMPANY welcomes your comments about your experiences shopping with us and your suggestions about how to improve this site. Any comments, ideas, suggestions, initiation, or any other content you contribute to this site (including the name you submit for any content) will be deemed to include a royalty-free, perpetual, irrevocable, nonexclusive right and license for HERIGATE AGRO COMPANY to adopt, publish, reproduce, disseminate, transmit, distribute, copy, use, create derivative works, display worldwide, or act on such content, without additional approval or consideration, in any, media, or technology now known or later developed for the full term of any rights that may exist in such content, and you waive any claim to the contrary. You represent and warrant that you own or otherwise control all of the rights to the content that you contribute to this site and that use of your content by HERIGATE AGRO COMPANY will not infringe upon or violate the rights of any third party.